Product Care Guide
Jewelry Care Guide
Each Rimarey piece is crafted with meticulous attention to detail and the finest materials. With proper care, your jewelry will maintain its beauty and luster for generations to come. This guide provides essential information on how to care for, clean, and store your precious pieces.
General Care Guidelines
Following these simple practices will help protect your jewelry from common sources of damage:
- Wear with care - Put on your jewelry after applying perfume, lotion, makeup, and hairspray. Remove before swimming, bathing, exercising, cleaning, or sleeping.
- Avoid chemicals - Keep your jewelry away from household cleaners, chlorine, saltwater, and other harsh substances that can damage metals and gemstones.
- Prevent scratches - Store pieces separately and handle with clean hands. Remember that gemstones can scratch one another, so avoid contact between different pieces.
- Regular cleaning - Gently clean your jewelry regularly to remove oils, dirt, and residue that can diminish sparkle and potentially harm the materials over time.
Material-Specific Care
Different materials require specific care approaches. Here are guidelines for the materials used in our collections:
Our 14K and 18K gold pieces (yellow, white, and rose) require gentle care to maintain their luster.
- Clean with mild soap and warm water using a soft brush
- Polish with a jewelry cloth specially designed for gold
- Avoid abrasive materials that can scratch the surface
- Store in a cool, dry place
- White gold may need rhodium replating every few years to maintain brightness
Platinum is durable but can develop a patina over time that many consider part of its character.
- Clean with mild soap and warm water
- Polish with a jewelry cloth made for platinum
- Professional cleaning and polishing recommended annually
- Patina can be removed with professional polishing if desired
- Store separately from other jewelry to prevent scratches
Sterling silver naturally tarnishes when exposed to air and sulfur compounds.
- Use a silver polishing cloth regularly
- Store in anti-tarnish bags or cloth
- For heavier tarnish, use silver polish following product directions
- Avoid rubber bands and latex near silver
- Keep away from chlorinated water and sulfur-rich environments
While diamonds are durable, they can still be damaged and should be cared for properly.
- Clean with mild dish soap, warm water, and a soft toothbrush
- Rinse thoroughly and pat dry with a soft, lint-free cloth
- Have settings checked annually for loose stones
- Ultrasonic cleaners are generally safe for diamonds but not for all settings
- Avoid contact with chlorine bleach which can damage settings
Moissanite is remarkably durable but still requires proper care to maintain its exceptional brilliance.
- Clean with mild soap, warm water, and a soft brush
- Rinse thoroughly and dry with a soft cloth
- Professional cleaning once a year is recommended
- Ultrasonic and steam cleaners are generally safe
- Avoid harsh chemicals that could damage the setting
Colored gemstones vary in hardness and may require specific care based on their properties.
- Clean with mild soap and lukewarm water
- Avoid ultrasonic cleaners and harsh chemicals
- Pat dry with a soft cloth; never use paper towels
- Protect softer stones (opal, emerald, etc.) from impact
- Store separated from other jewelry to prevent scratches
Cleaning Your Jewelry
Regular cleaning keeps your jewelry looking its best. Here's our recommended method for safely cleaning most Rimarey pieces at home:
- Prepare cleaning solution - Mix a few drops of mild dish soap with warm water in a small bowl. Avoid hot water, especially for gemstones.
- Soak the piece - Place your jewelry in the solution for 2-3 minutes. Do not soak pearls, opals, or other porous gemstones.
- Gentle brushing - Using a soft-bristled brush (such as a baby toothbrush), gently clean the item, paying special attention to settings and crevices where dirt can accumulate.
- Rinse thoroughly - Rinse under lukewarm running water, using a strainer in the sink to prevent losing your piece down the drain.
- Dry completely - Pat dry with a soft, lint-free cloth. Allow pieces to air dry completely before storing.
Proper Storage
Proper storage is essential for protecting your jewelry when it's not being worn. Follow these guidelines to prevent damage and preserve your pieces:
Best Practices for Storage
- Individual compartments - Store each piece separately to prevent scratches and tangling. Your Rimarey jewelry box provides perfect compartments for this purpose.
- Soft lining - Always use lined jewelry boxes or pouches with soft, non-abrasive interiors.
- Anti-tarnish material - For silver pieces, use anti-tarnish strips or cloths in your storage containers.
- Clasped and fastened - Close all clasps and fasten earring backs to prevent tangling.
- Climate control - Store in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
- Travel considerations - Use a dedicated travel jewelry case with secure compartments when bringing pieces on trips.
What to Avoid
- Bathroom storage - Humidity and temperature fluctuations can damage jewelry and accelerate tarnishing.
- Loose storage - Never toss pieces together in a single container where they can scratch and damage each other.
- Cotton filling - Avoid cotton, which can catch on prongs and settings.
- Exposure to air - Don't leave silver exposed to open air for extended periods.
- Paper or cardboard - These materials can contain acids that accelerate tarnishing of certain metals.
- Plastic bags - They can trap moisture and emit harmful compounds that can damage certain gemstones and metals.
Special Care for Engagement and Wedding Rings
These cherished symbols of commitment deserve extra attention:
- Professional check-ups - Have settings and prongs checked every 6-12 months by a professional jeweler.
- Regular cleaning - Clean more frequently due to daily wear (every 2-4 weeks recommended).
- Remove for activities - Despite their significance, remove rings during vigorous activities, swimming, gardening, heavy cleaning, and cooking.
- Rotation schedule - If you have multiple rings, consider rotating them to reduce wear on any single piece.
- Insurance - Consider specialized jewelry insurance for these valuable and meaningful pieces.
When to Seek Professional Care
While regular at-home maintenance is important, some situations call for professional attention. Consult a professional jeweler if you notice:
- Loose stones - If a gemstone moves or feels loose in its setting.
- Bent prongs - Prongs that appear bent, broken, or worn thin can lead to stone loss.
- Scratched metals - Deep scratches or dents in metal surfaces.
- Broken chains - Chains with broken or weak links need professional repair.
- Clasp issues - Clasps that no longer close securely pose a risk of losing your jewelry.
- Discoloration - Unusual discoloration that doesn't respond to normal cleaning.
- Ring sizing - If your ring feels too tight or too loose, professional resizing is recommended.
We recommend having your fine jewelry professionally cleaned and inspected at least once a year to maintain its beauty and structural integrity.
Our Professional Cleaning & Repair Services
Rimarey offers complimentary professional cleaning for all our pieces during their first year, and affordable services thereafter. Our expert craftspeople can restore your jewelry to its original beauty and address any issues that arise over time.
Services include deep cleaning, polishing, prong retipping, stone replacement, chain repair, and more.
Schedule a ServiceTraveling with Your Jewelry
When traveling with your precious Rimarey pieces, take these precautions:
- Travel cases - Invest in a quality travel jewelry case with individual compartments and secure closure.
- Carry-on only - Never pack valuable jewelry in checked luggage; always keep it with you.
- Selective packing - Consider bringing only what you'll actually wear and leaving valuable pieces at home.
- Hotel storage - Use the hotel safe for pieces you're not wearing.
- Insurance - Ensure your jewelry is covered by insurance when traveling, especially internationally.
- Documentation - Keep digital photos and documentation of valuable pieces when traveling.
If you have specific questions about caring for your Rimarey jewelry, please contact our customer care team at care@rimarey.com or call us at +1 (673) 649-2883.
Thank you for choosing Rimarey. With proper care, your jewelry will remain as beautiful as the day you received it, becoming treasured heirlooms to be enjoyed for generations.
